Sonix
by Sarrdeh Tech
Every call gets answered, even when nobody's in.
Sonix is an AI receptionist by Sarrdeh Tech. It answers your customers' calls in a natural voice and in their own dialect, books appointments, takes orders, and writes down what happened. Day and night.
2:14 a.m.The shop is closed. Everyone's asleep.
And the phone is ringing.
One ring. Two. Three.
Usually, this is where the customer goes elsewhere.
But tonight, someone answers.
Incoming call
Unknown number
Hello? Hi… is anyone there?
Hi, welcome! This is Sonix at Dr. Shurooq's clinic. How can I help?
I'd like to book an appointment tomorrow morning, if there's one.
Of course. She has ten o'clock, or half past eleven. Which works for you?
Ten, please.
Great, you're booked for tomorrow at ten. May I have your name?
Khaled Al-Otaibi.
Lovely to meet you, Khaled. See you tomorrow, good night.
Levantine, Gulf, Egyptian, even when a caller mixes Arabic and English. It replies in natural Syrian Arabic, and says numbers the way people say them out loud.
If you like, it speaks in a voice made from your own, so your customers hear the same voice every time they call.
2:17 a.m.
Sonix writes down every word, then pulls out what matters to you: who called, what they wanted, and what was done.
Appointment booked
That same night, phones rang in many businesses. Every one of them was answered.
“Do you have a table for six tomorrow evening?”
“Of course. Does eight o'clock work?”
Table booked
“Is the apartment in Malki still available?”
“It is. Would you like to see it tomorrow afternoon?”
Viewing booked
“Do you have this medicine?”
“Yes, we'll set it aside under your name.”
Order reserved
“Where's my parcel?”
“It left Damascus and arrives tomorrow at noon.”
Question answered
“What do I need for a Dubai visa?”
“A passport valid for six months and a photo. Shall we start?”
New request
“When does the English course start?”
“At the start of the month, and seats are limited. Shall I sign you up?”
Pre-registered
“I need a website for my restaurant.”
“Sure! When would you like to talk to the team?”
Meeting bookedSonix learns your business, whatever it is. These phones are about to ring too, and every one will be answered.
HotelsAnswers questions about bookings, prices and facilities, and confirms the booking.
SalonsBooks and arranges appointments, so you know who's coming when.
Online storesAnswers about products and sizes, and follows up on orders.
Farms and chaletsChecks available dates and confirms the booking.
GymsExplains memberships and signs up new members.
Car servicesBooks service appointments and answers price questions.
Event planningCollects the event details and passes them to your team to send an offer.
Insurance and servicesAnswers frequent questions and collects requests.
8:00 a.m.
All your calls in one place: who called, what was said, and what needs your follow-up. And whenever you want, you can step into a call while it's live.
8Calls answered
7Bookings and requests
1Needs a call from you
10:00 a.m.
Upload a list of numbers, choose what it should say, and Sonix calls each one: an appointment reminder, an order confirmation, or a customer follow-up. You see the result of every call.
10 a.m. or 3 a.m., the first call or the hundredth: every customer gets the same calm, complete answer.
No technical skills needed. We set everything up; you try it and decide.
Yes. Sonix understands spoken dialects and replies in natural Syrian Arabic, close to your own style.
It doesn't make one up. It takes the caller's name, number and request, and tells your team so they can call back.
Yes. At any moment someone from your team can continue the call, or you can end it from the panel with one click.
No. We connect Sonix to your current number, or set up a new one if you prefer.
Sonix speaks naturally, and if a caller sincerely asks, it says honestly that it's an AI assistant.
Both. It answers incoming calls, and calls the lists of numbers you choose, at the hours you choose.
Yes. Every call is saved in writing with its summary, plus the audio recording if you turn it on.
Your call data is kept on a server of your own, seen only by you and your team. Recordings are deleted automatically after a period you choose.
Usually within a week of the first call, depending on how much information there is and how the number is connected.
Every business has its own needs and call volume. Leave your number and we'll prepare an offer that fits.
Didn't find your question? Try Sonix below and ask it yourself.
Your customer found someone to answer. And you got on with your work.
Leave your name and number, and Sonix itself will call you. Hear it for yourself before you decide.
The trial is free for Syrian mobile numbers, every day from 9 a.m. to 10 p.m. (Damascus time), and lasts about two and a half minutes. We call each number once a day. Sonix speaks Syrian Arabic on the call.